The Association of Licensed Telecommunication Operators of Nigeria, ALTON, has stated that the Nigerian Communications Commission, NCC, has directed telecom operators to simplify pricing mandates, making them more clear and understandable to users.
This comes as he assures Nigerians of major improvements in service quality following a recent 50% tariff revision in the telecommunications industry.
Engr. Gbenga Adebayo, Chairman of ALTON, made this known as a guest of one of the national television stations on Tuesday, emphasizing that the evaluation is a crucial step toward sustaining the sector and improving network performance.
Adebayo explained that the tariff review reflects current economic realities, including rising operational costs and inflation.
He said: “In the past 12 years, there has been no tariff adjustment, even as costs for diesel, energy, and other operational inputs have surged.
“The previous rates were no longer sustainable, and the industry faced the risk of collapse. This review ensures that tariffs are reflective of market dynamics and commensurate with the cost of providing services.”
He also clarified that the review followed due process and regulatory provisions. Adebayo added: “Our regulator doesn’t set prices but ensures they align with market forces. This adjustment is the result of comprehensive engagement with the government and our regulator, making it both transparent and necessary.”
Adebayo went on to assure Nigerians that the rate adjustments would result in improved services.
“We are committed to optimizing our networks, upgrading systems, and improving service delivery. The government has also mandated us to simplify tariffs, making them more transparent and easier for subscribers to understand,” he noted.
He explained: “Immediate steps include addressing quick fixes to improve service quality and deploying new systems to enhance network performance.
“While there are consequences of delayed investments in the sector, this tariff review provides a much-needed opportunity to restore and improve infrastructure,” he stated.
